Maximising Aladdin Value beyond go-live
Strata Service +
At Strata, we help clients unlock the full potential of their Aladdin platform. Our focus is on embedding best-practice processes, strengthening adoption, and equipping in-house teams to manage and evolve their use of Aladdin with confidence. By combining deep platform expertise with hands-on industry experience, we enable organisations to resolve challenges more efficiently, build internal centres of excellence, and generate data-driven insights that delivery lasting operational advantage.
Service Plus
Maximising Aladdin Value beyond Go-live
Strata’s Service + has been designed to enhance client organisations’ experience and economic outcome of using the Aladdin platform, drawing on the expertise of our hands-on industry practitioners to;
- Increase Aladdin usage and adoption, in turn driving full value realisation
- Successfully manage and resolve support tickets in a timely manner in-house, only raising high priority tickets to BRS
- Create an Aladdin Centre of Excellence within the client organisation, including Aladdin delivery and enhancement playbooks, user traning, new business, instrument onboarding, regions and strategies fund and book on-boarding
- Develop data driven insights to achieve operational alpha
Service +
Service + Support Desk Ticket tiage and resolution, training, knowledge base, reporting
Small Change / Day 2 Ongoing adoption and efficiency realisation
Health Check Benchmark driven analysis plus improvement
KPI Dashboards Actionable insights to improve productivity, efficiency + decision making
Priority Projects E.g. Downstream integration, decommission legacy systems
Benefits
- Greater self-service / less reliance on BRS
- Improved 3rd party governance
- Cost reduction (removal of legacy systems)
- Increased platform adoption
- Greater ROI Aladdin
- Ecosystem integration
- Enhanced decision making
- STP Optimisation
- Error reduction
Establishing an Effective Support Model
Typical Client Challenges
- Internal teams may have limited to no Aladdin expertise, stifling system adoption, and causing unneccessary support tickets and escalations
- Clients are not used to navigating BlackRock’s processes, updates and support channels can be time-consuming and hard to understand for first time Aladdin users
- Small issues can snowball into inefficiencies and missed opportunities
How Strata’s Service Plus helps
- User effectiveness monitoring – Regular check-ins and reporting on how your teams use Aladdin.
- Issue triage and resolution – Logging, prioritising and tracking fixes with BlackRock.
- Enhancement advisory – Identifying opportunities to optimise workflows.
- Release and update management – Reviewing BlackRock releases and managing adoption across the investment lifecycle.
- Training and knowledge transfer – Refreshers, onboarding new users, and advanced tips.
- Performance reviews – Joint sessions with BlackRock to align system capabilities with your goals.
LET’S GET STARTED
Find out more about Strata's Service + and Operational Alpha
Why Clients Trust our Team
INDUSTRY PRACTITIONERS
Our industry practitioner led delivery teams will enable you to successfully adopt Aladdin across Front, Middle and Back office. With hands on Aladdin practitioner experience from Asset Managers, Asset Owners and Asset Servicers, we design and deliver the change for your organisation.
DELIVERY CERTAINTY
We are one team, that takes responsibility for delivering outcomes for our clients across the Aladdin lifecycle. With many ex-BlackRock, our team gives you access to the gold standard in training, process definition, data integration, and Aladdin knowhow to enable your teams.
GLOBAL TEAM
We bring clients the experience of our collective involvement in all major Aladdin implementations globally, with offices across the US, EMEA and APAC regions as a result of continued client success. Rely on our team to deliver your project or augment your team.
PRODUCTS & ACCELERATORS
Our experience in solving client challenges and streamlining implementations comes to life in the products and accelerators that we have developed. Our solutions compliment your experience on Aladdin, help drive your adoption of the platform and enhance your return on investment.
Success Stories
Testimonial - Aegon Asset Management
Strata supported Aegon Asset Management’s BlackRock Aladdin transformation journey.
Strata helped us to design an optimal operating model and followed through with execution, testing and go-live activities.
Their proficiency in grasping the macro perspective, but also being able to drive execution at a micro level with a diverse set of stakeholders was evident and helped to ensure best-practice utilisation of the Aladdin platform.
ANGEL PAYNE
Aladdin Transformation Lead
Testimonial - Resolution Life
I wholeheartedly recommend Strata to anyone seekeing specialist investment data consulting services.
Their professionalism, innovative approach, and proven results make them a standout choice in this space. Their dedication to understanding our needs and delivering tailored solutions has set them apart in the consulting landscape. Additionally, the collaborative approach they take fosters a seamless and productive working relationship, making every interaction both enjoyable and highly effective.
JON ALLEN
Head of Investment Planning and Controls
Testimonial - M & G
The Strata team are game changers when it comes to data and analytics and have consistently delivered complex and ground-breaking solutions for M&G in true partnership style. From data modelling through to data surfacing and visualisation, they have collaborated and added real value to our front office stakeholders, in turn moving the dial on how we model and report on ESG.
Strata's formula of combining deep investments knowledge, internal and vendor data expertise and technical capabilities delivers high impact results, and I would highly recommend them to anyone looking to take their use of data to the next level.
DION KRAANEN
Director of Analytics
Testimonial - Newton Asset Management
Strata have integrated seamlessly into many areas of Newton's Aladdin implementation project, providing deep subject matter expertise on the system and valuable experience of the challenges and pitfalls learned through their prior implementations.
John Snow
CTO
Testimonial - Swiss Re
Strata have extensive knowledge and expertise on both complex OTC products and the Aladdin system, which they have utilised to great effect. The impact of their strategic approach and dynamic team on the Swiss Re business means we are already seeing a significant return on investment.
DIRK WIGGER
Deputy Head, AM COO Strategic Solutions
